Company Profile

Our hand to hand   messenger - courier – distribution   services   offers a personalised and customer tailored approach to doing business.

Using our fleet including bicycles , motorcycles and light delivery vehicles together with our extensive range of contacts and experience we have gained  in the logistics industry over the last decade , we are capable of providing a complete solution to the collection and delivery needs of our clients.

Whether it is for the delivery of a single envelope on an infrequent basis or the daily distribution of industrial product, our track record of success achieves total customer satisfaction. We  aim to be  maintain a personal touch with all our clients and staff and progress together to provide the best possible service at the best possible rate at all times.

With our partnerships with many  similar run businesses in South Africa  and Abroad , we aim to build strong and lasting relationships.

 

 

National Courier  Services

 

Our network of suppliers allows overnight deliveries to all the main centers and certain areas along the Garden Route , West coast and greater Overberg .

Some regional areas might take longer due to the distance from the main centers                                                                     

Crisis couriers offer a comprehensive range of domestic courier services.

Domestic services are carried out by reliable service suppliers with the ability to track your parcel at any given time.

Although great care is taken to provide you with the best possible service, some delays may be caused by conditions beyond our control (e.g. airline delays, weather, act of God , etc.)

 

Same Day Express – City to City (Major centres only)

Collection is placed on the first available scheduled flight and delivered to the door.

 

Same Day Express-( Within same City)

A driver is dispatched and will deliver as soon as possible.

 

National  Dawn Express – Main centres

Applies to packages that need to arrive before 11h00 on an overnight courier request.

 

Domestic Airfreight

For larger, not so urgent consignments to be delivered within 48 hours.

 

Economy Road Freight

Cost effective delivery service for larger, less urgent consignments up to 96 hours should be allowed to final destination.

Please contact info@crisiscouriers.co.za for personalised rates.

 

 

 

 

 

 

International Courier Services

 

Messenger Services

 

Based in the centre of the business district our Cape Town ( bicycle ) messenger service offers a quick turn around time for all your in city collections and deliveries promoting a cleaner environment in our beautiful city.

Also our motorised  messenger service has a morning and afternoon route daily from the city centre to both Northern and Southern suburbs.

A daily route into the Boland and Overberg.

Certain regional areas might take longer due to the distance from the main centres.

 

Budget same day

Applies to consignments received by Crisis Couriers before 09H00  to be delivered anytime before 17H30 the same day.( Cape Town and Surrounds ONLY )

 

Set routes(same morning/same afternoon)(Cape Town )

(Collection and delivery throughout the peninsula, twice daily.)

Allows for collection from the CBD before 09H00 to be delivered by 13H30

Allows for collection from the CBD before 13H00 to be delivered by 17H30

(please note that the set routes cover a specific route for example northern suburbs , southern suburbs etc. therefore sometimes a delivery collected in the morning in the southern suburbs will only be delivered in the northern suburbs in the afrtenoon run for the set route rate to apply.

For requests out of the set routes or scheduled routes the Crisis Courier option would be more suitable.

 

Crisis Courier

(For all urgent, time sensitive items)

Crisis courier is our premium service. In most cases the courier unit will be dispatched immediatley to deal with your consignment.

Deliver as soon as possible within reasonable perimeters.

Dedicated drivers.

Subject to availability of drivers in specific areas.

 

 

 

 

Cape Town

Overnight/Next day service

We provide a range of services to most countries in the world.

All of our international service providers operate under our constant supervision whilst delivering your consignment.

Please contact info@crisiscouriers.co.za for rates.

 

Distribution services

We offer a full management services from storage , mailroom and packaging duties to final distribution of your consignment.

Outsourcing this part of your operation saves your business operating space , money and time to apply to your core business.

We have  hubs in Cape Town , Durban and Johannesburg.

Please contact us to arrange for a representative from our business to meet and discuss this option in your area .

 

General Information

Conditions of carriage

All goods handled will be subject to the terms and conditions of Crisis Couriers.

 

Restricted / Hazardous / Dangerous Goods

Certain goods are restricted for carriage in accordance with IATA regulations governing the transportation and requirements for dangerous / hazardous goods. For additional details and quotations, please contact us at info@crisiscouriers.co.za

Volumetric calculation for domestic shipments

Shipments are charged at the greater of either actual mass or volumetric mass.

Volumetric mass is calculated as follows:

Length (cm) x Breadth (cm) x Height (cm)  divided by 5000 (Airfreight) = volumetric mass

Length (cm) x Breadth (cm) x Height (cm)  divided by 4000 (Roadfreight) = volumetric mass

Please contact info@crisiscouriers.co.za for rates

 

Definition of documents and non documents (parcels)

Documents are defined as unbound printed paper ,ie. Letters, reports,  proposals or similar paper based articles.

There are no customs requirements for shipments containing documents only.

Non documents are defined as anything other than documents , eg. documents with photographs ,x-rays ,books, advertising, discs, spares etc.  

All non document shipments intended for resale must be accompanied by an original commercial invoice plus three copies.

 

Additional notes

Consignments must be clearly marked and must include contact name, full  address and contact telephone number.

Dispatch to be notified about cancellations at least half an hour before stipulated collection time to avoid full charge of original  consignment .

Incorrect address information will also be subject to a surcharge.

 

National and international Courier services

Crisis couriers offer a comprehensive range of domestic courier services.

Domestic services are carried out by reliable service suppliers with the ability to track your parcel at any given time.

Although great care is taken to provide you with the best possible service, some delays may be caused by conditions beyond our control

(e.g. airline delays, weather, act of God, etc.)

 

 

 

 

 

 

 

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